Shipping policy

Shipping & Delivery Policy

Last updated: August 14, 2026

Digital Delivery Only

Neuravault sells exclusively digital products. No physical items are shipped, and no shipping fees are ever charged.

How Delivery Works

1. Complete your purchase through our secure checkout.
2. Immediately after payment is confirmed, you will receive an email containing your download link(s) at the email address provided at checkout. Download access is also available on your order confirmation page.
3. Download your files to your device. Products are typically delivered in PDF and/or other common digital formats.

Delivery Timing

Delivery is instant and automated. If you have not received your download email within 15 minutes:

• Check your spam/junk folder;
• Confirm the email address you entered at checkout;
• Contact us at mail@promptiify.com with your order number, and we will resend your files promptly.

Download Issues

If a download link expires or a file will not open, contact us at mail@promptiify.com and we will restore access at no charge.

Contact

Neuravault, operated by PROMPTIFY LLC 1566 S Gilbert St Num 8554, Iowa City, IA 52240, United States Email: mail@promptiify.com